Case study: Estabanell Energía

Estabanell Energia takes advantage of Smart Meters and Big Data to improve customer service and start a new relationship with its customers

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Personal reports

Customers receive useful information in key moments to save money and energy

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Smart customer service

Estabanell´s call center and offices takes advantage of Big Data Analytics to anticipate customers’ needs

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Advanced advisor platform

Powerful customers´ data clustering tools help Estabanell increase customer retention, simulate new tariffs, and promote photovoltaic self-consumption

¿What are you doing to...Engage with your customers?Connect with your customers anywhere?Position your brand?

beeSmart

Connect with your customers

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Engage and motivate

beeAdvisor

Customer service and sales management virtual assistant

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Fast and effective customer data for call centers and sales network

bee360º

Strategic business vision

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Take full advantage of the hidden data

beedata

10 years of scientific specialization in consumer behavior to transform energy products and services.

More than 10 successful deployments in energy companies in Europe and Latin America, serving 350,000 users.

info@beedataanalytics.com
Contact us

beedata

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Or call     (+34) 93 739 85 75
(+34) 93 739 85 75
Beedata Analytics, S.L.
Rambla Sant Nebridi, 22
Edificio GAIA (TR14)
08222 Terrassa, Barcelona (Spain)
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